You are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager. - What the problem is - How you feel about the problem - What steps you want the manager to take

Dear Sir,

I am a life member of your sports centre. I am writing this letter to complain about the problems all members are encountering in the changing rooms.

The bolts on the doors and windows are all broken as a result of which anyone can budge into the room while we are changing. To add to it, the curtains are so dirty that they smell. The urinals attached to the changing rooms also stink. The dust bins are also very dirty.

On behalf of all the members, I request you to look into the matter urgently. We all feel very disgusted at the services we are receiving. We have all paid a very heavy membership fees and we feel that we deserve the best.

I would suggest you to call in a plumber and a carpenter to rectify the sanitary and wooden fittings. The curtains need to be changed. Last but not least, I would urge you to make regular inspections of the changing rooms so that the staff, in charge of the mopping and cleaning, do their work properly.

Hoping for a prompt action from you regarding this matter!

Yours faithfully,
XYZ.